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Alarm Monitoring

CSL Security monitoring provides an extra layer of security for any business. Our expert control centre team verify the alert, then respond in accordance with your personal action plan. This could be notifying you, sending emergency services or another action you nominate. You can feel confident that if an alarm is triggered CSL will deal with the situation quickly in accordance with your needs.

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How does it work?

We can see in an instant when an alarm is activated. Your phone line will send us details and location of the activation, so we know how best to respond.

 

We can also identify if there are multiple threats, to save you walking into a dangerous situation.

 

In the event of an activation we’ll follow your instructions. This could mean contacting you or working through a contact list to receive further instructions, sending a guard to your premises, or we’ll notify the appropriate emergency services on your behalf.

 

We often hold a spare set of keys so our patrols can access your premises, check for any issues and reset your alarm system before leaving and notifying you about the event.

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How does it work?

We can monitor your alarm by way of an IP Connection (the internet), 4g communications module (cellphone network), or if you still have an copper phone line, we can do that too! There are some conditions that apply with this, your alarm system, some system requirements need to be met for the specific communication forms. For example an old Paradox 728 system cannot do IP, but it can do 4G. We can tell you what the requirements are for your specific alarm system.

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Advantages of 4G Communications

There are a number of advantages with having a 4G Communications module, firstly it's easy and most alarms will operate with it, secondly you will get our free mobile app, this allows you to see what is going on with your alarm and you are in direct contact with us. There are a number of other features that you will like so give us a call.

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